Satisfaction Guarantee

You may return any of the items purchased from the Eazy Read for a full refund within fifteen (15) days of receipt of your order.

 

Packaging Guidelines

Please adhere to the following guidelines when packaging your items for return to Eazy Read.

1. Items should be returned in their original boxes, in new condition, and with the original packing materials.

2. Indicate the reason for return on a copy of the packing slip and include it in with the returned items(s) to ensure proper credit to your credit card. If you do not have a copy of your packing slip, please indicate your order number and the reason for return on a seperate piece of paper and include it in with the returned item(s).

 

Return Shipping Address

Please call toll free +201111626485 for information

 

Return Shipping Method

Eazy Read recommends you use Aramex or for your return shipment.

 

Return Shipping Costs

If the return of your item(s) is a result of our error, Eazy Read will arrange and pay for return shipping charges. Please call Customer Service at +2 01111626485 to report a return of product due to our error and to receive special shipping instructions. The shipping charges for all other returns shall be paid for by the customer.

 

Credits/Refunds

Your return will be refunded to your credit card upon receipt of your returned item(s). Please keep a copy of your original order or order number until proper credit has been applied to your credit card in the event it is needed for tracing purposes. Once we have processed your returned item(s) and refunded your credit card, we will notify you via e-mail. Please note that all return terms apply to purchases made and shipped within Egypt only.

If you have any remaining questions regarding returns, please call +201111626485 to speak with Customer Service or by sending email to info@eazy-read.com.